Kimaya Cancellation Policy
At Kimaya, we understand that sometimes circumstances change, and you may need to cancel your order. Please review our cancellation policy below:
Cancellation by Customer
If you wish to cancel your order, please contact us at [contact@kimaya.com.au] as soon as possible. We will make every effort to accommodate your request.
Please note that orders that have already been dispatched cannot be canceled. In such cases, you can follow our Returns policy after receiving the order.
Cancellation by Kimaya
We reserve the right to cancel an order for various reasons, including but not limited to product unavailability, errors in pricing or product information, or if fraudulent or unauthorized activity is suspected. If we cancel your order, you will be notified, and any payment made will be refunded in full.
Refund for Cancellations
If your order is eligible for cancellation, and you have already made a payment, we will process the refund to your original method of payment. Refunds may take a few days to reflect, depending on your payment provider.
Contact Us
If you have any questions about our cancellation policy, please contact us at [contact@kimaya.com.au].